Terms and Conditions
1. Introduction and Acceptance
These Terms and Conditions (hereinafter referred to as “T&Cs”) govern your use of the East Homes Estates website (https://easthomesestates.co.uk/) and the services provided by East Homes Estates, a leading ARLA-accredited estate and letting agency specialising in East London and the surrounding areas.
By accessing or using our website, you agree to be bound by these T&Cs. If you disagree with any part of these terms, please do not use our website or services.
In these T&Cs, “we”, “us”, “our”, and “East Homes Estates” refer to East Homes Estates, and “you” refers to the user or viewer of our website.
2. About East Homes Estates
East Homes Estates is an ARLA-accredited estate and letting agency operating in East London and surrounding areas. Our registered office address is: 558 Commercial Road, Limehouse, London, E14 7JD, United Kingdom.
You can contact us by telephone at +44 20 3475 1960 or via email at info@easthomesestates.co.uk
3. Services
East Homes Estates provides a range of property-related services, including but not limited to:
- Property sales
- Property lettings
- Property management
- Property valuation
The specific terms and conditions for each service may vary and will be provided separately when you engage our services.
4 Use of Website
4.1 Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of East Homes Estates or its content suppliers and is protected by United Kingdom and international copyright laws.
We grant you a limited, non-exclusive, non-transferable licence to access and use our website for personal, non-commercial purposes. This licence does not include any resale or commercial use of our website or its contents; any collection and use of any property listings, descriptions, or prices; any derivative use of our website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
4.2 User Conduct and Acceptable Use
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this website by, any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within our website.
4.3 Accuracy of Information
While we strive to provide accurate and up-to-date information on our website, we do not warrant that the information on our website is complete, true, accurate or non-misleading. We are not responsible for any errors or omissions, or for the results obtained from the use of this information.
5. Privacy and Data Protection
5.1 Data Protection
East Homes Estates is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our Privacy Policy, which can be found [https://easthomesestates.co.uk/privacy-policy/], explains how we collect, use, and protect your personal data.
5.2 Cookies
Our website uses cookies to enhance your browsing experience and provide personalised content. By using our website, you consent to our use of cookies in accordance with our Cookie Policy [https://easthomesestates.co.uk/cookie-policy/]. You can manage your cookie preferences through your browser settings.
6. Client Money Protection and Professional Indemnity Insurance
As an ARLA-accredited agency, East Homes Estates maintains appropriate Client Money Protection (CMP) and Professional Indemnity Insurance as required by law. These protections safeguard our clients’ funds and provide recourse in the event of any professional negligence.
7. Complaints Procedure
East Homes Estates is committed to providing high-quality services to all our clients. If you are dissatisfied with any aspect of our service, we have a formal complaints procedure in place. Please contact our office for details of this procedure.
We are members of [insert name of approved redress scheme], an independent redress scheme. In the unlikely event that we are unable to resolve your complaint to your satisfaction, you may refer your complaint to this scheme for further action.
8. Disclaimers and Limitation of Liability
8.1 Disclaimer of Warranties
To the fullest extent permitted by law, East Homes Estates disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. East Homes Estates does not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components.
8.2 Limitation of Liability
East Homes Estates shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use or the inability to use the services.
9. Changes to These Terms and Conditions
We reserve the right to make changes to these T&Cs at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after any such changes constitutes your acceptance of the new T&Cs.
10. Governing Law and Jurisdiction
These T&Cs are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Severability
If any provision of these T&Cs is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these T&Cs unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
12. Entire Agreement
These T&Cs, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and East Homes Estates regarding your use of our website and services.
By using the East Homes Estates website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last updated: 01-01-2025
East Homes Estates
558 Commercial Road, Limehouse, London, E14 7JD, United Kingdom
Telephone: +44 20 3475 1960
Email address: info@easthomesestates.co.uk
Website: https://easthomesestates.co.uk/